PRIVACY POLICY

Valid as of 22 October 2024, v.2

 

 

1. WEBSITE AND PERSONAL DATA CONTROLLER

 

Your (“You", "Your" depending on the context) personal data ("Personal Data") is processed while You use services of https://charterjets.aero/ website ("Site"). Charter Jets, UAB ("Data Controller" or "We", "Our", "Us", etc. depending on the context) operates the Site and is the Data Controller of your Personal Data.

Our requisites:

Charter Jets, UAB

Legal entity code: 302001545

Registered seat address: Naugarduko g. 100, LT-03160 Vilnius

Email: fly@charterjets.aero

 

We are committed to protect Your Personal Data and process Your Personal Data in compliance with the requirements of applicable European Union and Lithuania laws and this Privacy Policy.

 

This Privacy Policy ("Privacy Policy") informs how We process Your Personal Data while You visit and use the Site, including when You provide Your Personal Data on the Site. By using the Site, You acknowledge that You have read and understood this Privacy Policy and that You accept to be legally bound by the terms of this Privacy Policy.

 

Persons under the age of 14 are prohibited from submitting their Personal Data on the Site. If You are under 18 years of age, You undertake to ensure that You have parental/guardian permission before providing Personal Data to Us via Site. You will need to prove that such permission has been given if We ask.

 

The terms used in the Privacy Policy are understood as they are defined in the EU General Data Protection Regulation No. 2016/679.

 

2. WHAT PERSONAL DATA DO WE PROCESS?

 

• The Personal Data You provide when communicating with Us via “contact us” section in the Site or via contact email.

• Information about Your use of Our Site (information collected by cookies). When You visit the Site, We install essential cookies to your browser to ensure due operation of the Site. Read more about this in the "Cookies" section of this Privacy Policy.

• The Personal Data You provide when posting a question, comment, photo or otherwise generating content on Our “Charter Jets” social media profiles on Facebook (https://www.facebook.com/p/Charter-Jets-100063608678342/) and/or LinkedIn (https://www.linkedin.com/company/charter-jets/?originalSubdomain=lt).

 

3. FOR WHAT PURPOSES DO WE USE YOUR PERSONAL DATA?

 

• To communicate with You. Personal data contained in the message You sent to Us via “contact us” section in the Site or via contact email as well as related message metadata (name, email, message category) will be used to prepare a reply to You and for the purpose of communicating with You. The legal basis for processing Personal Data is legal Our interest to effectively communicate with interested persons.

• To ensure due operation of the Site, We use essential cookies. The legal basis is our legal interest to ensure due operation of the Site or consent. Read more about this in the "Cookies" section of this Privacy Policy.

• To communicate information about Our services via social networks. Our social media accounts mentioned above are public and for informational purposes only. You as the visitor of the social network account voluntarily disclose Your (or a third party's) data in these accounts. You are responsible for the legality of the disclosure of Personal Data that you voluntarily choose to post on these profiles. We are not responsible for this. The processing of Personal Data in these profiles is based on Our legitimate interest in promoting Our services. Upon receipt of your request signed with a qualified electronic signature by e-mail specified in section “Your rights” or whenever We have another legal basis, We will remove Your Personal Data (e.g. published photo, comment) from these accounts. The request must clearly state the material that You no longer wish to remain published on Our profiles. The information published on Our Profiles is also controlled by the administrator of the respective social network. More about the security measures and processing of Personal Data applied by the social network - in the privacy policy of the respective social network.

 

4. WHERE DO WE OBTAIN YOUR PERSONAL DATA FROM?

 

We receive Your Personal Data directly from You, We generate it Ourselves when You use the Site and/or We may receive it from third parties, such as governmental authorities, obliging Us to perform certain actions in relation to You or Your Personal Data.

​

5. WHOM WE DISCLOSE YOUR PERSONAL DATA TO?

 

We undertake not to transfer your Personal Data to any third parties, except in the following cases:

• Whenever We provide services in cooperation with partners - to Our partners acting as data processors (e.g. providers of website data hosting, IT maintenance, website visitor flow analysis service provider);

• For independent data recipients acting as data controllers (e.g. when Personal Data is provided to competent governmental authorities or other entities in accordance with applicable legislation, including to Our legal representatives). We will provide these service providers with only as much of your Personal Data as is necessary to receive a specific service.

 

We currently do not transfer Your Personal Data outside the European Economic Area (EEA).

 

WHAT DO WE DO TO PROTECT YOUR INFORMATION?

 

We apply technical and administrative security measures to protect Your Personal Data from unauthorized loss, use or alteration.

 

For secure browsing on the Site, We use an SSL certificate (SSL certificate is a set of digital keys installed on the server where the Site is stored. The purpose of the certificate is to encode and decode information transmitted between the visitor and the server. The SSL certificate also confirms the identity of the website, because in order to obtain the certificate, the owner of the Site must prove their right to use the domain).

 

7. HOW LONG DO WE PROCESS YOUR PERSONAL DATA?

 

• For the purpose of communication with You, We process Your Personal Data while We communicate with You and for three years after that. We may store your communication for a longer period if the communication is part of a dispute or an investigation initiated by competent state authorities. In this case, We will store the communication data during the period of the dispute/investigation and for the statutory limitation period after the end of the dispute/investigation.

• Cookies are stored for the period indicated in the "Cookies" section.

• Your Personal Data remains on Our profiles until Your request to eliminate in in accordance with this Privacy Policy.

 

8. YOUR RIGHTS

 

You have the following rights:

• Know (be informed) about the processing of Your Personal Data (right to know);

• Get familiar with Your Personal Data and how they are processed (right to access);

• Demand correction or to supplement incomplete Personal Data (right to correction);

• Delete your Personal Data or suspend Your data processing operations (except for storage) (right to erasure and right to be forgotten);

• The right to demand to restrict processing of Personal Data for one of the legitimate reasons (right to restriction);

• The right to receive Personal Data that You have provided to Us in a structured, commonly used and computer-readable format, and to forward that data to another data controller under certain conditions (right to portability);

• Object to the processing of Personal Data, when these data are processed or intended to be processed on the basis of consent or legitimate interest (except in exceptional cases);

• If You believe that We are violating Your rights, You can submit a complaint to the State Data Protection Inspectorate in accordance with the procedure established by legal acts. Information on how to do this can be found here: https://vdai.lrv.lt/lt/veiklos-sritys-1/skundu-nagrinejimas

 

In order to exercise Your rights, You must provide a request signed with qualified esignature via e-mail fly@charterjets.aero. Only requests submitted in this way will be considered submitted, will be evaluated and implemented. This is how we verify Your identity and can avoid unauthorized processing of Your Personal Data. We start counting the term for the implementation of the data subject's rights from the submission of the request in the specified manner. Upon receiving such a request, We will provide a response no later than one month from the date of the request. If necessary, the specified period can be extended by another two months, depending on the complexity of the request. In this case, We will inform You of such extension within one month from the date of receipt of the request, together with the reasons for the delay.

 

9. THIRD PARTY LINKS ON OUR SITE

 

The Site may contain third-party websites over which we have no control. We are not responsible for the security or privacy of information collected by third parties. In this case, if you click on a link that takes you to a third-party website, We recommend that you read the privacy policy of that website before using it.

 

10. COOKIES

 

Currently We use only essential cookies to ensure due operation of the Site. If You continue using the Site (regardless of pressing the "Accept " button), cookies necessary for the operation of the Site (essential), for which We do not have to obtain Your consent, will be installed on Your device.

 

If We decide to use non-essential (functional, analytical and/or marketing) cookies, We may require Your consent (by clicking "Accept") to Us to install them on Your browser (computer, tablet, phone, etc.). We may also request Your consent (to click "Accept") that third parties can install the specified cookies (should We decide that such cookies are needed on Our Site) and use the information obtained through them about our browsing on the Site.

 

What are cookies?

 

A cookie is a small text file that a website saves to your computer or mobile device when you visit a website. Cookies are widely used to make websites work more efficiently and to provide useful information to the website owner.

 

Cookies are of the following types:

• Essential (mandatory) cookies. Essential or technical cookies are necessary for the website to function properly. Technical cookies help to display the content of the website to the visitor on the visitor's device. Without them, it is not possible to use the website in full. Technical cookies also ensure that after the visitor has given consent, it does not need to be done repeatedly every time the visitor visits the website;

• Functional cookies. These cookies are used to recognize the visitor when he returns to the website. They allow You to personalize the website content according to the visitor's needs, to remember the visitor's settings (for example, the selected language or region);

• Analytical cookies. Analytical cookies that are used to prepare a statistical analysis of website visitors' navigation methods; the data collected by these cookies are used without identifying the visitor, that is, obtaining personalized statistical information;

• Marketing cookies. These are cookies that collect information about the visitor's visit to the website, which is later used to display repeated advertising on the Internet (including various social networks), to run electronic marketing campaigns, and to measure the success of marketing actions. Most of these cookies are not installed by the website manager, but by third parties using it;

• Session cookies. These are cookies that are used while the visitor is surfing the Internet and are deleted automatically when the browser is closed;

• Persistent cookies. These are cookies that are stored in the visitor's browser until the cookie expires or until the visitor deletes them himself;

• First party cookies: These are Our own cookies.

• Third party cookies: These cookies are provided by third parties in agreement with Us.

 

What cookies do We use?